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Convenience is King From Marks and Sparks Pantheon to Woolworths Ponsonby

Convenience is the new luxury visual media

Marks & Spencer in the UK, has just dropped £90 million on a retail glow-up, and the Pantheon store on Oxford Street is the new benchmark. Forget the dusty old food hall. This is a food playground - Mediterranean Veg & Pesto pizzas, hot-roast food, and cocktail walls, viral-ready cookies. And all of it framed not as “groceries” but as “quick, convenient, indulgent and healthy.”


Shoppers are calling it “heaven on Oxford Street,” TikTok is drowning in foodie walkthroughs, and the cafe has been dragged from the back to the front of the house all because convenience sells.


From Woolworths in Ponsonby Auckland rejigging ready-to-go healthy ranges, to US players like Wawa and Sheetz rolling chef-driven menus, to Japan’s konbini that have been nailing this model for decades, convenience is no longer the cheap option. It’s the lifestyle choice.


For any retailer still treating “food delivery” as sandwiches in plastic clamshells, the message is clear - redesign the experience, or risk being left in the dust.


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